I've been on the phone with 6 different agents for over 1hour, nobody wants to connect me to accounts dept and nobody can explain why an amount of R1155.96 was deducted on 25 October 2013. Another debit of R616.00 was put through on 1st but didn't go. I am so upset, that one never gets satisfaction ...
We have moved to an other house last month and our house address is still not changed by ADT and they keep on going to the wrong house when the alarm is going of. ADT take like 15 minutes to arrive at the house and they doesn't even phone to ask if everything if fine. They say that they do phone ...
We had a break in on 10/10/2013. We contacted ADT to send a rep, so that we could look at an improved system, I had to eventually threaten to move to a different security company before anyone even bothered to call me back a week later. Finally had the quote done, and paid in full, 25/10/2013. AND ...
I have received absolutely shocking service from ADT. I have complained about my panic remotes that did not work since June this year and have not received an adequate explanation. The service technicians believe that they are doing me a service by not pitching for an appointment and having the ...
I have cancelled my ADT alarm system with ADT and the radio transmitter have already been removed during October 2013 but my bank account was still debitted even though the system now doesnt work since the transmitter was removed, I want my money to be reimbursed and the debit order cancelled ...
ADT Security offers a good service. That is, until you decide to move before your contract expires. When we were moving, we paid for a complete installation on our new premises. ADT refused to use the existing panick buttons and insisted on payent up front. In fact, from the day I enquired about ...