I have paid adt whereafter I was harassed with phone calls about a outstanding amount of R1100 up to 4 months after this amount was paid. I eventually send proof of payment for this last amount as I cancelled adt. Today I get a SMS I owe adt R2652.46. This is not only incompetence but harassment. ...
We had a break in at our business premises and we only discovered when we arrived on the 2nd January 2014. It was a great struggle to get them to send someone to do a buffer report even though their technician requested it on the same day. Eventually on Friday the 9th January they sent Franscois to ...
I eventually received a copy of my contract. I cannot find the 20% cancellation fee mentioned when I tried to cancel a week or so back. I phoned in and spoke, again, to John Moganego. He could not indicate to me which clause stipulates the 20% cancellation fee and mentioned that someone would get ...
I have sent and called the always there email - stating that I am vacating my property and to cancel the monitory service and fee. I want to keep the FIND U service! The monitory has still not been cancelled as the Call Centre keeps calling when the alarm goes off in the property I no longer live. ...
Recently had a alarm from ADT install The salesperson convince me the system is pet friendly After installation the technicians told my wife that they cannot guarantee that cats won't set the alarm off. So my wife didn't use the alarm i start using the alarm recently and the system kept on ...
Further to my complaint dated 17/11/2013 about ADT lack of response... And being promised the earth by the branch after my complaint... this morning at 5am my alarm went off... it is now 1PM and I am yet to hear from ADT. I called the branch this morning and requested the Branch Managers email ...