I am highly off at the service received or NOT received. On Sunday the 2nd Feb @ 11 55 I activated my alarm by means of a test. The call centre responded after 10 minutes. I did another alarm test and it's currently 15 minutes and no call yet!!! My house and all my belongings could have been ...
I moved to Gordon's Bay and had an alarm installed in early December 2013. Since day one the alarm goes off every time we leave home. The technicians came out and adjusted one the eyes. The alarm still goes off and all I got from them was promises that they would come out and fix it. It works fine ...
Fitted alarm in August 2013 (consultant Wesley Govender - Durban branch) ADT has falsely debited my account with more than the agreed-upon amount of. I contacted their customer service, with no response. I called and spoke to a manager, who informed me that he would call me back, still no response. ...
After cancelling my contract with ADT they continued to process my debit order. I had to get the bank to reverse and to put a block on them. ADT continue to send me statements showing me owing them money and despite following up weekly I am unable to get confirmation that my account has been ...
I have notified Louis J van Vuuren on numerous occasions that he is incorrectly emailing me excessive alarm notifications for one of his clients. I am not a client of ADT, somehow they keep emailing me about someone else's account. Are you, ADT, incompetent? I have even tried calling the call ...
I recently moved into a new house. Last night I was fiddling with the alarm and it went off by mistake. I thought nothing of it because I am not signed up to ADT. Then, this morning when I went outside to the patio door, I saw a note that an officer has come and inspected the premises. Since I am ...