On the 4th of January someone broke into our house, a mere 3 weeks after changing to ADT from another service provider. My insurance needed some reports (Activation- & later a Buffer Report) from ADT and I had to engage with them to arrange this. ADT sent out a technician on the 10th of January ...
I made a complaint on 16 Jan on Hellopeter. Obviously I got a call immediately after the hellopeter response and then SURPRISE SURPRISE no feedback or contact thereafter. I spoke to Shaine Lewin (customer services agent) who promised to call back but obviously did not. Oh and she has the audacity ...
Good day, I've been an ADT customer for 2, 5 years now. Now that my contract has expired, I realised that I was being charged far more than I should have been (R400) when I noticed a promotion by one of your authorised dealers (123 Electronic security) advertising the same alarm set up for ...
I phoned ADT to cancel my contract for the armed response for the house, i was told to write an email, i wrote an email two wieeks ago, up until now i have not received any response from ADT. I would like the cancellation to be done with immediate effect as 3 weeks have gone passed (which was ...
In November 2013, I signed up with ADT Security Pietermaritzburg for an armed response service. My current system was re-connected &an extra PIR and door sensor& cabling. Within the first week/2 I started experiencing issues where the alarm would go off for no reason. The technicians were ...