On 14-01-2014 it took ADT 40 min to respond to an alarm activation at my house. When I complained about it it then took over three hours for a supervisor to get back to me. Then on 27-01-2014 it took ADT 21 minutes to get to my house for another alarm activation. When I contacted the area support ...
I have been trying to cancel my alarm with ADT since August 2013. I have send numerous e-mails and proof that I no longer live in a serviceable ADT area. They keep on taking money out of my account for the alarm. The last person I spoke to gave me an incorrect e-mail address (Stompie) and to date ...
Yesterday, Sunday 26th January 2014 we have 2 armed robbers jump over the neighbours wall so we immediately contacted ADT to respond. 12 minutes later they still had not arrived so I made another call to them and they said they would send someone. I then called the local Marshall Security who ...
I phoned them on the 15th of January about a low battery signal. i asked them to come out and was willing to pay for the call-out fee. I was told that i could only be assisted AFTER-HOURs 6 days later! WOW!! Peace of mind only MAYBE 6 days later! After threatening them to close my account i got a ...
Had an agreement with ADT Technical Support to perform work between an agreed time. ADT has not committed to the agreement made. ADT Westrand phone number just rings... ADT Central Call centre staff put phone down in your ear when you complain. The only support I "started" to get was when ...
So I was travelling on the Witkoppen road, sitting at the robot to turn right onto Cedar road at around 07h50 in the morning on the 20th of January. In the 2 lanes that was waiting for the traffic light to turn, an Adt security Corsa bakkie pulls up next to the car infront of me. The Adt security ...