I reported technical problem in no vlast year, ADT technician came in, worked on the system and did a test. Then in few days left for Italy, just 2 days after the alarm went off and didn't go off cause of technical problem. Then I was on the phone from Italy with ADT to try solve the problem and it ...
I am sick to death of problems with this company. Every month send through payment... then takes a month to reflect on the account and send incorrect statments. Then get rude phone calls for payment when already made the month before. This is one clown operation!!! Seriously the biggets joke in ...
In December 2013 I signed a contract for security monitoring and paid for a alarm system in full with there sales person Llewellyn Freeks, and was promised it would be fitted by no later than the 30/31st December. By the first week in January I still had not been contacted by ADT to fit or arrange ...
My alarm went off at 5am. I am the first contact person and my phone was off, so fair enough I didn't get a phone call. BUT, no phone call was received by our second, third or fourth contact person. Eventually I HAD TO PHONE ADT to ask for a response office to check the property for any forced ...
Good day i have purchased an ADT alarm system in November 2013. I have made full payment of R 26562.00. At that point in time I discussed with Chris that I will not install a digi-pad as we are still busy with boundary wall renovation, hence i requested a pedestrian lock so that their security guy ...
My alarm went off 2 times in one night, they called the house phone and that was it. After a serious complaint they sent me a letter of apology bla bla bla A week later it happened again, and after that I got "3 months free service" where they admitted negligence and fault all in official ...