After my complaint Adt call and made a appointment for their Technical staff The Senior tech explain the pet friendly infrared sensor to me and its limitations And also give me Training on the alarm system Also the Gate Lock issue was attend to Good job Regards Happy custome ...
Mid Jan phoned ADT to sort out a connection problem at my house - was not fixed and invoiced for Phoned them again - they send IDS to fixed this problem. They pitch up without the necessary spares, etc and said he'll be back to fixed this .. 3 weeks later i'm still waiting for him .. I was billed ...
To the Managing Director of ADT South Africa I normally pay R293.55 for my alarm monitoring per month, yesterday R324.57 was deducted from my account without any prior notification at all. Can this be explained, before I take my business with you somewhere else? I have been considering this for a ...
ADT Security has once again proven that they have grown too large to provide excellent customer service anymore. I have cancelled my services with ADT on the 18th of December 2013 and yet I am still been debited for services that I am no longer receiving. I have cancelled because of the pathetic ...
For the last 2 years I have been trying to sort out this mess. I have spent over R 100 000 upgrading my Alarm system to suit A.D.T due to false alarms. Up till now I am still getting calls on a daily basis for false alarms. The technicians have been out on numerous occasions but cant seem to find ...
On the 13th January 2014, I called ADT to find out if I can pay them for the whole year in advance. I was told by a lady called Ntswaki that I could do that and she gave me the amount I had to pay. I then paid R5833 on the 14th January 2014. On the 27th January a debit order for R 583 went off on ...