Its been over a month now since a requesterd someone from customer service to contact me and no response. My query related to my to to the call centre agent is Tsholofelo Lesejane and the call ref is 2047808. I have even manage to contact someone by the name of Sean Gouws but he also struggles to ...
I have been a client of ADT for many years. Last night at approximately 20H00 my son accidentally set of my alarm and nothing I did would switch it off and had to wait until it stopped. I am still waiting for ADT to contact me as this could have been a burglary. I have huge concerns about their ...
I had a break in on 07/01/2014 at my house whilst being on holiday. SAPS ARRIVED AT MY HOUSE BEFORE ADT WHICH WAS SITTING 200M UP THE ROAD FROM ME IN A PARK???!!! I was instructed by my insurance company to obtain a buffer report from ADT. I had to try for days to actually get somebody to com and ...
I sent cancellation letter of my contract to ADT on 02 August 2012. ADT continue to bill me despite the fact I telephonically discussed this with a few of their Accounts ladies, e.g. Kantharubi Pillay. When I called, the ladies will tell me that the account is automatically system generated and I ...
I wrote a previous complaint about ADT and ITC Business Administrators. I was informed by ITC Bus Admin that my account has been handed back to ADT. When contacting ADT I was informed that my account has now been handed over to GBM Attorneys. When I phoned GBM they could not find my name or ID ...
I was a Client of ADT have already put up a post regards to bad service. I have then cancelled with them in 2011 and they have not cancelled the service yet I have emailed the cancellation they did not receive it passing the buck now really. We in Strandfontein has been watching the, for some time ...