I am appalled. I have been trying to get someone at ADT to simply transfer our existing ADT alarm onto my name, and I keep getting the runaround. I have spent hours and hours on the line with them. I get promised it will be sorted out and nothing! I would advise anyone looking for a security ...
I am very disappointed with the service of ADT. I had a break in on 30Dec alarm went off ADT sercurity went to and said they secured the area but they could not have as the was a talble with a chair on top of it next to the house. I then entered the house to find the intruders where still in the ...
Due to plain bad service over last 3 years i have cancelled. I have called the call centre 3 times to make arrangements to collect the radio. Someone was supposed to call me back on friday 27 dec still waiting. Again someone was supposed to call me back 30 dec still waiting. Want to speak to ...
On 29 November 2013 I realised that I was debited with R673.17 on 27 November 2013 and R442.32 on 29 November 2013. I phoned in and spoke to Shuma who advised that I send her the e-mail as well as her Manager, Tshifhiwa. I sent both of them several e-mails and no one responded to any of my e-mails. ...
Won't detail my complaint, so as not to compromise my security, safe to say that over the past several weeks I have been having alarm issues, which ADT are aware of, and have failed to provide feedback, let alone resolve. Appears proactive prevention is of lesser importance than reactive ...
On Sunday 22 December 2013, my house alarm went off shortly before 5pm. I was unable to take the call from ADT. I heard nothing further from them, so I assumed that they had sent a vehicle to inspect the property and had found nothing amiss. In similar situations, ADT had seldom contacted me a ...