Adt have no interest in their customers. Their consultants do not keep their appointments. This is the second time an agent has not arrived on due date or time. Sadly can we leave our security and lives in their hands? ...
ADT failed to install the alarm system at my convenient time therefore I decided to cancel within 5 working days and I was told to send a cancellation letter via email on the 17-12-2013 of which I did. An agent by the name of Lisa Gumede was assisting me. cancellation was sent to [Email Removed] ...
I phone ADT to book an appointment to activate the alarm in my new house. They said someone will contact me, nobody did. I phone two days later and was booked an appointment 1 week later. While still on hold, after receiving a sms to confirm the appointment, I was told that the time was actually ...
We have been the recipient of incredibly bad service from ADT over the past 18 months, we decided to change security companies and so gave notice on 1 January 2014. The call centre gave me an email address, which bounced back and I have spent a lot of time trying to obtain the correct email ...
In December 2013, ADT installed our alarm system in our flat. Everything went well until we found a burn mark on our brand new bedroom carpet. This was reported immediately to ADT. Since then I have been in correspondence with the installation technician in a long drawn out affair in which it has ...
Good Day, My sister Mrs Pietersen requested an alarm system and chose ADT as I told her about the good service we are receiving and is very cost effective. I phoned in and advise ADT that to contact her. Her cell phone number is 0765109141. It was confirmed booking time friday 27th Dec at 15h00. ...