My mom went to feed my dogs. The house alarm went off but she did not know the code. She forgot her handbag on the stoep table inside the yard and left. She soon realised and drove back. Her handbag was gone. ADT say another robber the bag. ADT claim they were at the gait but did not go in. Really? ...
We have been trying to cancel our subscription for the last 2 months with ADT. Every time they advise that they are too busy to assist-We need to send them a e-mail. We have now sent them 3 emails-And no one responds to us. It feels like they don't allow us to cancel this subscription...!!! ...
Our alarm went off twice last night and no one responded!!! Called the call centre and was only put on hold for 30 minutes!!! PATHETIC FOR A SECURITY COMPANY!!! The call centre supervisor admits that no phone call was made when the alarm went off... will be cancelling my account. ...
I have been trying to get ADT to advise me on my billing but no response from there side. Monies are being deducted but not accounted for. A refund was due on my account but i did not receive this. ...
On Saturday at 15.37 my sister, whislt away from home, received a phone call from ADT control informing her the alarm went off. She asked them to send someone as she was not at home. At 17.00 I get a phone call from a neighbour saying the alarm is still going off and a window was broken. I rushed ...
ADT was not helpful in fixing my alarm system, the technician came out and had no clue what he was doing. I informed him I needed it fixed as I was going away and he simply said I'm too busy. I then called the technical department who had the same attitude, they couldn't be bothered about there ...