I feel insulted and disrespected by this company, they sent a consultant who didnt know a thing about what she was selling me and you expect people to buy in to your company? not only did she come an hour late (not her fault cause the call center people gave her a wrong cell number and she did sms ...
My house is covered by ADT. For the past two months my house has been targeted for break ins. Four attempts have been made but luckily only breakage and no entry because we were alert and could scare the away. every time we triggered the alarm or panic button and then it takes ADT between 20 to 45 ...
For a security guard to drive up to my post box and drop of his note to say he was here. I timed him, about 5 minutes ago. It took him all of 30 seconds to stop get out of his car walk 2 steps drop the note, get back in his car, does a u-turn and is gone. Gone and sixty seconds could have taken ...
I gave 20 days notice as per the contract due to bad service, ADT is still deducting the monthly premium, I phoned the Call Centre stating that I have cancelled and that they must please stop deducting the premium, at first he said that they haven't received my email, and after a while the Call ...
I am so disgusted in ADT's 'service' since buying and having an alarm installed in my home I have been double debited with amounts that have not been authorised. I only gave permission for my monthly service fee to be deducted yet double that amount has been taken from my account for two months in ...
My alarm stopped working after a thunderstorm on Tuesday. I phone ADT on Wednesday and Thursday and was promised that a technician would come out/ call. No response. On Friday, phoned again and was given the name and number of the technician, the number did Not work, so I called back to inform ADT ...