Hi, I am trying to give notice on my ADT service as I am moving house. I called and have emailed before the month was up. You cannot, unlike most other services, terminate your ADT service over the phone. I have emailed the contact details given to me and it has been over 4 working days (6 actual ...
Have been trying since 11 Feb 13 for the accounts dept to reply or phone back. left message for Alida Potgieter, spoke to Prashant, Godlyness, Portia and Julia. I get told i will be transfered then i hold on for 4-7 minutes then the line gets cut off. ADT owes me money and all proff of this has ...
I have recently moved to KZN from PE. The house I was renting was sold. We had purchased an ADT alarm when we moved in. when I got to KZN last year I sent and email requesting that it be cancelled. That was on the 03/12/2012. You sent me your automated message that somebody would contact me. Still ...
I have had this account and installation since 2007 and since day one the system has been giving false alarms. Danie from ADT inspected the system and my tennant was informed that certain zones must be re-wired and that the motherboard must be replaced at my cost. This while my tennant has beeb ...
I logged a complaint about this account and Kevin Louw not responding and ADT's standard response that it has been escalated to Management has not even resulted in a single phone call!!! ADT's service!!! I will take this complaint to the National Consumer Councel and to the media. If this ...
Last week I complained about the pathetic service I received from ADT Vredenburg. After my complaint I was contacted and promissed that the extra monitor will be installed on Friday. I was called on Friday and a time was arranged, 1 o' clock. At 3 o'clock I phoned the installer, ID Security, to ...