I am so extremely and highly annoyed by ADT, firstly, I have a system that has been installed by them that I paid a large sum of money for, that gives me constant hassles. Secondly, when my alarm does go off, they have taken up to an hour to send out an officer to check. I have also on numerous ...
Dear Peter I have a contract with ADT Security to monitor two premises in Plettenberg Bay. Every month when I am paying my monthly accounts, I have to email or phone ADT for invoices. This has been ongoing since October 2012. I don't pay accounts, without recieving an invoice therefore my account ...
I am receiving no feedback or response to my numerous emails requesting to terminate services with ADT. Shocking service, when requesting a quotation, the company (ADT) had a salesman attend to my request within a few days. I informed the salesman that my lease on the property is for a year only ...
I have been with ADT for 1 year. My alarm has not worked since it was installed but I have continued to pay it. I tried to give 30 days notice last friday to cancel it as I am selling my house and received no feedback from the internet log. I called on monday - and was advised to spend an email to ...
I took out a contract with ADT in July 2011. Was told I could cancel at ANY time for a 1% cancellation fee. Have been trying since August 2011 to get them to change my system to a 'pet-friendly' system as the rep didnt tell me that I wouldnt be able to use the one they installed. (he spent hours ...
We had a 30min response time to an emergency call. They apparently got lost. Probably due to the fact that we never get ADT patrol vehicles in our road. Night manager promised to call me after an inquiry and never did. Customer care put me through to another manager when I called the next day named ...