I was not made aware that you r stuff has a 3 year expiry date. The reason why I say this is that the 2 remotes are giving us trouble. When I went to your offices to check I was told that the remotes work for 3 years only. The battery in the siren is not working today. Without being told I know it ...
To whom it may concern, Once again I seem to be complaining about ADT. I was burgled last year and call upon ADT with my panic button. I did not get a response from ADT. Than I called them, and they responded after 10 minutes. After this incident, I had informed ADT that even though I had signed a ...
I have been with ADT for some years now and never had problems, but since I've relocated in Nov 2011 my problems started. For the past 16 months I did not have any armed response from ADT, meaning that my alarm is not connected to their control room at all. Numerous calls and complaints and letters ...
I moved houses on the 01/02/2013 and ADT debited my account on the 22/02/2013 for the old house and again on the 01/03/2013 for the new house. It has been a nightmare to get ahold of there acc's department. After lodging a complaint 72 hours ago. I have heard nothing. I have also given my correct ...
Absolutely YES in my opinion. I have ligitimate Accounts query - and I wrote to ADT via their website on 3/2/13 - no answer / no acknowledgement! Followed up as follows: 11/2/13 - called the call centre - told to write to customer services and they gave me an e mail address. I did - no reply. ...
Around July 2012 Adt Security sent a someone to my house to fix the alarm and i was charged twice for the call out fee, later in July 2012 i called Adt Security to ask them to payback the amount that was over debiting and they agreed that the founds had to be paid back and while i was talk to the ...