I have been trying to get customer care to call me to sort out the arrears they said I ha ve accumulated because they failed to notify me about my rate changes they decided to take up without me knowing. I have had people calling to settle theses arrears i totally refuse as adt failed to notify me ...
My house was burgled on 27 Feb 2013. The alarm system was activated at 11:15 as the burglars broke through the front door. ADT's call centre phoned me and I asked them to dispatch a guard to my house. They only phoned me back at 11:40 to inform me that the guard is on site and that the house was ...
I have been trying since December 2012 to get invoices out of ADT!! Today I called 3 times to get hold of the accounts department! 1st time I got though the lady who answered and said she is transferring me to the accounts department then after being on hold for 10 mins the call was disconnected. ...
I have been trying for 5 months now to get my account and statement emailed to me to no avail. We don't use a post box anymore. There is an amount in arrears which I won't pay until I see what it's for. Numerous promises have been made to email them to me and to change my details on the system, ...
I have called ADT for feedback about my siren incorrectly insalled by their recommeded supplier several times sometimes holding on for 10 minutes. I am waiting for feedback for six weeks now and ADT wants me to pay for incorrect siren installation!! ...
Adt Security is going to refund me an amount of R856.91 as per my conversation with Bianca on 11 Febuary 2013 which according to her would take 2-3 working days, it's 27 February 2013 and still no refund. Many e-mails unanswered and she just does not get back to me after taking it up with their ...