I had a power failure on the 9th Feb, but never got an SMS or phone call message from ADT. Power was completely dead when I got home 2 days later. I have been phoning since 13 Feb. Each time I phone, I explain the situation and I am informed a manager will contact me, but it never happens. On the ...
Its always amazing how companies seem to have a sense of entitlement on someones bank account. I sent through a cancellation letter in May 2012 and i was told to send it to [Email Removed] can be verified if they keep recordings), and when the cancellation wasnt effected i called the ADT call ...
My alarm system was hit by lightning on the 21/09/2012 and I reported it to ADT and informed them to cancel my service until my system get fixed. They promised to send someone to get it fixed. I have sent mails, called and even put an enquiry on their website but no luck at all. Thay have been ...
The business I work for is relocating to an area where the crime is high. We phoned ADT, made an appointment for 11:00 AM Thursday 28 February for the house on the premises. I sent the info through to my boss and when she phoned the technician Jacques on the morning of 28 February he said he knew ...
Early January we signed a rental contract with ADT to come and activate and install an alarm system at our house. We had to pay an upfront installation fee of R599. To date I have been debited with a monthly fee of R210 and still have no alarm system activated. the sales person who sold the ...
Left home yesterday morning to drop kids. Was at thier school when the call came in. Went by Gym on the way back and on my return entered the house etc. ADT then pitches up. The response person says he was in North Coast Road. The controller that called says they took 5 minutes - totally untrue. I ...