Thanks for nothing ADT Security!!! I would just like to send my formal letter of complaint and absolute disgust in the appalling customer service that has been provided to me by ADT Security. In February 2012 I had contacted ADT (Janice Song) via email and requested that the pet friendly passives ...
This is the second time I am complaining about ADT on Hello Peter. I was contacted about a month ago to say that my account is in arrears in October and December. I sent proof that payments had been made to four different agents and no one has solved the problem. I have called almost daily for ...
On 28/02/2013 my house alarm went off at approx. 16:40 and at about 18:50 i get a call from the control room to ask me if everything i ok. The guys excuse was that the lines were busy due to bad weather. I want to know if this is acceptable. If something did happen due you think we would be ok 2 ...
I am being continually harassed by an ADT officer in the Blaauwberg / Tableview are for the past year. i gather at the beach with some friends in the evening to relax and unwind and have been harassed by this officer who demands that we leave the beach and parking areas. He is rude, swears and is ...
I requested an insurance link report for both my properties from ADT via email and telephone, it took 11 days and approx 12 long calls to get this certificate. I also left numerous messages for the area manager Logan and customer services manger Ivy to call me, I'm still waiting to this day. How's ...
Following a break in into my house EIGHT days ago I am still awaiting a report that highlights my alarm activation history (for insurance purposes) I have 9 reference numbers for my various calls and follow ups. This excludes the number of times that I just Hung up the phone out of sheer ...