We had faulty CCTV Screens that needed to go in for repairs. We required a quote. After about 2-3 months of us complaining that we still did not have a quote or the screens, we hello petered ADT. We go a reponse that everything would be sorted out. Suddenly the CCTV camera's were ready and ...
My house was broked into while ADT Alarm was On, the technician came to take the event buffer report and confirmed that the alarm was armed during even though it was not activated. I have tried in vain to get full details from ADT as to what could have happened to the Alarm, why was it not ...
Reported access problem on Tues last week. Followed up same day. Met the guarding officers concerned. Matter resolved satisfactorily. Thanks ...
My mother lives in Humansdorp and is a pensioner. As we do not have lots of options for security in the area we chose ADT. Everytime the power goes off we get a warning on the alarm system that there is a problem. We have reported this to ADT several times and told them that we think the battery is ...
ADT security is suppose to be out in every area driving by the houses that they are listed on as their security company! WHICH WE PAY FOR!!! Never the less, the crime in the area and street I live in is high (thank goodness we moving in 3 weeks) but yet I never see ADT! If ADT actually drove by the ...
I only ask for help when I am desperate and when I do I expect someone to respond. Not ADT. After 10 phone calls, hours being transferred between finance and the call center I have given up, Today was the final straw when a manager in the credit control team failed to return my urgent call. You ...