About a month ago I got home one night to be informed that my aunt whom I live with was taken to hospital during the course of the day and that the ADT security team had come out and seen that she was taken to hospital safely as she contacted them. Yesterday afternoon my aunt who is now fully ...
I had to make and EFT payment for arrears (VAN00329) and then was debited the same full amount the following day! The good client experience I had from Jessica Molise was not followed up on, they need to refund me ASAP as it is a major inconvenience as other d/o will now not be honoured! I think it ...
Fault logged. Technician dispatched. Replaced battery but did not fix sigal relay to control room. 2nd technician dispatched. He found fault with antenna wiring. I ask if there is any charge. He reported no charge and wrote instruction on works order. I requested him to remove R450 rand battery 1st ...
On April 16 I mailed ADT after a discussion with someone at their call centre about cancelling my contract. Their service is consistently lousy. Nobody replied to my initial request; I mailed them again today and still have had no reply. Surely it can't be that difficult to cancel a contract? ...
There are no words to express our total frustration and utter disappointment. we took ADT to keep us safe however ADT couldnt be botheres about the inefficient broken system. It is now 3 weeks since we had a burglary due to their system not working. I've sent 7 e-mails, been in contact with them ...
I am sorry to have to resort to this but I don't get feedback from ADT. My unit send me an sms the day before yesterday saying power failure. I then reported it to control room that night and asked for them to send out a technician. I then got sms's yesterday saying my power is running down and I ...