ON THE 11/02/2013 I SUBMITTED A CONTRACT TERMINATION NOTICE AND GOT REPLY WITH TICKET NUMBER E5EDD18512A14 WHICH INFORMED TO WAIT FOR A CONSULTANT TO CALL ME WITH REGARDS TO CANCELLATION (POSSIBLY TO FIND OUT WHY AM I TERMINATING MY CONTRACT) TO WHICH THE RETENTION DEPARTMENT CALLED TWO WEEKS (INTO ...
It seems like a simple request to have an alarm system moved from one premises to another, BUT its not. I have been messed about and not received feedback on a request i logged for over a week. I then get a call from a technician advising they will assist... but I'm still waiting. I have now lost ...
Yesterday at 17H30 my ADT lock ws from gate. Reported to the cntrl room and askd for assistance. They promised to call me back. I made another 2 calls in an hour but still did not receive any response. At 18H30 I pressed the panic button to see if it would have an effect - nobody called to follow ...
Hi I'm resorting to Hello Peter because of my frustration now. i have subscribed with ADT security since Sept'12 this year 08/02/2013 my house was broken into, and as normal i did arm the security system when i left home to go to work. surprisingly the alarm didn't go go off when the took place. a ...
ADT deducted monies already paid for sevices rendered from my bank account without any approval /signature from myself. After numerous emails and calls to ADT I have yet to be called back or had the money refunded to myself. How is it possible that they deduct money from your account without any ...
It is an impossible task to speak to anyone as the contact centre would put you on hold for 10 minutes after which you get disconnected. I booked a technician for the first week of April. He claimed that he was standing in front the gate that I worked on and that no-one was at home. It took my ...