Yesterday morning we had a break into our house while we were out, ADT phoned my husband to tell him that the alarm went off in the house, my husband told the operator that no one was at home and they should send the vehicle out to the house. It took ADT 40 MINUTES to get to our house!! (we arrived ...
A request was logged on Friday, 19 April 2013 for a Techinician to call at 7 Therez Close, Uitzicht, Durbanville DURING WORKING HOURS to assess and advise what the fault was on our alarm system. To date, Friday, 26 April 2013 no one has called to advise when a Technician would be assigned to ...
This morning I left Hyperama Fleurdal and while crossing the pedestrian crossing in the parking area in front of entrance 2. I was halfway across when an ADT armed response vehicle (Reg CH 18 MY GP) ignored the stopped sign and came straight to me. The guy looked me in the eye and didn't stop the ...
I have had two frustrating dealings with ADT in the last month. Firstly their Technical people-after booking a call with them just before the long weekend-they did not pitch as promised and they did not call to apologise either. I had to follow up with them myself after the long weekend to initiate ...
I noticed on my debit's that ADT is charging me R508 p/m. When I signed up, ADT offered me a rate which their competition could not match. I now called around and found much better pricing from the competition and then out of curiosity, I called ADT and the salesman, not knowing that I am an ...
In 2011 November i cancelled / Changed Ownership of my account to Isaac Mbatha and paid the account in full, I am still receiving invoice from ADT with outstanding amounts. I have been calling ADT from last year regarding this issue without success, I kept calling Account and Billing Department ...