Adt once again fail to respond to e mail to their customer services. My previous Hellopeters 14/02 at 14.31', 19/03 at 10.37' and15/04 at 10.37. I sent an e mail on 30/04 at 8.38, which I considered urgent and have not received a response to date. I get phone calls saying the matter (Of no response ...
Subsequent to my previous report last week, a Technician eventually turned-up on Tuesday, 30 April 2013 and confirmed that the Receiver required replacement. His comment was "this is not my area & another Technician will have to fit the Receiver. No one contacted us on either Thursday, 2 ...
I spoke to Portia of ADT on 12 /4 2013 to obtain the status of my account. She promised that Winnie (credit controller) will call me back. Nothing happened. On 17/4/2013 i called again but switchboard operator promise to put me through to Winnie, nothing happened and i hung up. On 17/4/2013 i have ...
I have been logging calls for 3 weeks now about your pathetic service and the problems i got with my alarm. You guys phone me 3 times every night when im sleeping with the same problem. When you phone me im telling you guys before you start speaking that its zone 2 and zone 12 going off. I said for ...
Within the first month of installation the unit was not functioning well, techy came over &'sorted' it out.it lasted a few months & the problem started again.over the phone the techy advised he changed company but still helped me..i had the same prob from wednesday.calls logged, no ...
Trying to get a response from ADT accounts is impossible. I received an SMS telling me I was going to be charged for a high number of false call outs. Whenever I tried to reach someone in the accounts department to clarify this problem the phone was never answered. Eventually I spoke to someone in ...