Previous complaint logged 06/03/2013 no response and patrols - a month of complaining brought a change. Patrols where happening for a month and then just stopped. We have had an increase in break-ins in our road and i am back to square one with fighting to get them to do routine patrols. It has ...
We moved from a house where we had an owners alarm which we removed to a house that we are renting. This house also had an alarm installed. We notified ADT that we want to cancel the previous alarm and have our owners alarm in this new house. Firstly this was not done. So we asked what was going on ...
On 12 March 2013 we received an e-mail that someone will phone us in regards with our previous complaint, but up till today no one phoned us and the problem is still not sorted out. We are still waiting for our remote control to deactivate our alarm from outside the house before we enter the house. ...
We are trying to cancel our contract with ADT, we are also well aware of the CPA and the requirements regarding early cancellation thereof. My husband first made contact with ADT 08.04.2013, where they requested an email be sent, which was done, an automated email was received advising that they ...
I have logged a call with ADT over a week ago for a technician to onsite and sort out our camera system. An appointment was made with a sales to come through the following day. (Guess what? no one pitched) i logged another call and a sales rep was scheduled to come onsite on the 03/05/2013 (Guess ...
I bought a house fitted with ADT Security infrastructure and decided to activate the service. An ADT salesman came over for inspection and advised that a part of the system needs to be updated and I was charged an activation fee of about R400 on the spot - eft payment. A few days later I received a ...