Tried the whole of today to contact A D T Accounts dept. The phone just rings for hours with numerous electronic messages punting their business. Got through a couple of times to other departments but got cut off - eventually phoned the emergency line - guess what they managed to cut me off as ...
Once again, ADT had proved themselves as useless where customer service is concerned. I made an appointment with a sales consultant to quote us for work to be done on our alarm system. I had to wait a week to get an appointment with "TJ". Today, after arranging my entire day to accomodate ...
Beams were installed on 28 April 2013 in the front and back of our home. We were told by ADT (Charmaine). That the beams were pet friendly, thus it would not be set off by a cat / birds. Since being installed, it had been set off by our cat when sitting on the brick wall as well as by birds ...
My 3 year contract with ADT was coming to an end on April 15th 2013. I contacted the call centre and email the notifications to them. During March i followed up with the Call Centre. Nothing was done to flag for cancellation. I resend all the information including the original emails. Was told they ...
My mother signed a contract with ADT but now she is not working so i offered to pay on her behalf now because she was in arreas she had an arragement to pay R400 but instead of taking the money they agreed on they are deducting more i phoned and i was told to give a month notice i should email ...
My alarm at the house is not working, I've been calling every day, I've lodged complaints on the net but still no service. Everytime I get through the technical department puts me on hold and then cuts me off. This is not the first time receiving this service from ADT, last year I wanted to install ...