I received a SMS this morning that my ADT account was handed over to dept collectors. I apparently missed ONE payment. I have a debit order with ADT- last month with all the public holiday debit orders went off on different dates apparently theirs did not. Not once did any one phone tell me it did ...
I am writing to complain about the rude, aggressive, and highly unprofessional attitude from ADT Head of Technical services Mr. Kuben Moodley. I have phoned ADT several times to complain about work that was not done when I first installed my alarm system (over R10 000 worth) 2 years ago in my house ...
This morning at 7:00 I tripped the alarm and no-one responded. I called the control room at 8:00 and was told by Cecelia that they did not get any activation. A few months ago I also trip the alarm and they called me 8 minutes later (enough to the empty my house). When I enquired why it was taking ...
Over the last 2/3 weeks our alarm were activated on 3 different occasions in the early mornings. The ADT armed response took over 10 minutes each time to arrive, resulting on us having to phone the ADT call centre more than once to ask where the armed response was whilst not sure whether some one ...
I need installation codes. I have asked for them, I have a tracking number I get no response. It will cost me R3000 to work around and I intend recovering this via small claims court. ...
I have now been with ADT for exactly one month, and I have had 5 CANCELLED - but without prior notice off course - technical call-outs just to replace the remotes that never worked from day 1. Even my initial consultant appointment was rescheduled, but off course I had to phone to find out where ...