I phoned to cancel my data contract over a month ago. I was not receiving good signal and the line was being dropped all the time. My debit order is still going through and the cancellation has not been confirmed yet. Non-one contacts me to tell me what is going on either. ...
I was contacted by 8ta renewals department, and was informed that i was eligible for an upgrade on my existing contract, I then made way to an 8ta store filled in the necessary documents. My upgrade was then declined, and i was informed i could carry on with the existing contract as is. My question ...
Hi, i took a 8ta contract on the 6th of Feb and to date i have probably called their call centre more than 5 times with the same problem: i took an unlimited calls contract that comes with an iphone 5. i took an sms bundle as well as data bundle post that. their network is the worst i have ever ...
Took an 8Ta unlimited contract on 9 Feb. I just received an invoice for R3506. There was a R800 for some termination fee which was never mentioned. Termination for what? I want to cancel my contract. 8TA is a. Then theres another statement for "Total other financial activities" for R6875. ...
I bought data airtime online on 8ta website and now 8ta, due to complete incompetency think that it was a transaction. The money is off my account and my 8ta service is suspended. I was promised by Joseph on the call centre a call back in 15 min, 24 hours later still waiting for the call. 8ta! My ...
For some reason not of my doing, my 8TA SIM stopped working on Wednesday 6th March 2013. It did not pick up any signal whatsoever. I reported the matter and also spoke to the call centre who told me to get a 'swop' for this SIM card. This I did and the 'swop' cost me thirty five Rands. On my SIM I ...