On 19 January 2013 my husband and I visited 8ta in Cape Gate Mall to take out a specific contract: 5Gig on the Huawei router at R250pm. The agent assisted us and the contract application was accepted. When we tested it at our new home (Muizenberg), it didn't work. On 21 January, we took it to 8ta ...
Incorrect data allocated to 2 contracts i upgraded last month. logged a case 1/03 - 4135589. called last week spoke to Gertrude - she promised to get back to me regarding billing-Never did. Called Monday - Gerard said case sorted- someone will call in afternoon to give feeback-no one did. called ...
I have transfered my number to 8TA to their special for the unlimited iPhone 5 contract. I went to Menlyn twice, they didn't have stock, I was actually treated with huge disrespect. Woodlands helped me in the end of the day, and I got my phone. They were supposed to transfer my existing number to ...
18 months ago I signed a contract with 8ta for a USB data internet service, this service has been sub standard from the beginning and has now slowed to a snails pace. It has been reported to 8ta numerous times, case 3807193, and to date I have not received the service I signed up for. 8ta have sent ...
I am currently subscribed under a contract of Blackberry 9900 and Internet Promo 5 with 8ta, well I have serious problems with my blackberry device. I have actually changed my device 3 times ever since my contract has been effective since 26 June 2012. 1. I had a problem with charger and battery ...
I phone the call centre now. Ask if this call is being recorded. Inquire when my contract expires and by when I need to give notice. I am given all the relevant information. I ask the consultant "Do you know why I am cancelling my contract or do you not care". I am unhappy as I have not ...