I pre applied for an iPhone 5S online and received an email confirming my deal request, ref: K2AA2C. I would be contacted within 24 hours to arrange the upgrade. On Monday, after more than 48 hours I called 08217844 and spoke with Timothy who ensured me that 'Sharel' would attend to my application ...
I filled in a contact form on the MTN website as I have had to hold for hours with no help. My upgrade is due I enquired if the phone I was looking for is available on the package I have no response I called spoke to Ntabeseng for 8 min only for her to tell me she cant help she put me through to ...
I upgraded my phone telephonically as the website could not allow it (no explanation as to why); I was told by the Agent, Motswadisi, that the SIM card is the same (micro SIM for upgrade from Iphone 4s to Iphone 5 and it is not a nano SIM). Calls are recorded, please - pull the call - the Agent did ...
Once again I am having trouble with Vodacom, it seems like this is becoming a monthly issue now! I upgraded and the consultant advised me because I upgrade and sign a new 2 year contract I can change my plan to any one and will not be charged a migration fee. I done this and upgraded. Two weeks ...
PEOPLE! PEOPLE! Please help me!! I did an upgrade at the Telkom Mobile shop at Langeberg Mall, Mosselbaai. The plan I requested was a SMARTPLAN 100. The person in error placed me on a SMARTSAVER. I went to the store this past Sunday and a call was logged and informed it would take 24-48 hours. It ...
I am paying for the BIS which I'm not supposed to. I have upgraded my contract to Top up 200 on Samsung S3 which does not come with BIS but I'm being charged for BIS. Furthermore, I got my airtime on the 1st and my 250 MB, and the new contract was kicking in on the day. When i tried to download all ...