Good Day I've purchased a Blackberry Z10 from Vodacom upgrades last week Tuesday I received the phone, the phone has since been switching off & rebooting 3-4 times a day. I logged a complaint on Monday Ref No: S3-T6678-8BOU. I am still awaiting feedback from Vodacom. I mean what kind of blady ...
All please be aware of Vodacom I tried to upgrade and get conflicting information DAILY since my request. On Monday I was told that my order could be split up as a Power Data Bank was on Back-order On Tuesday I was told that they have stock of the items and will now release for delivery On ...
When the preorder opened at midnight on the 7th, I placed the order. I was provided a reference and advised that I would be contacted in 24 hours. This did not occur so on 12/11/2013, I contacted the upgrades Dept and spoke with Lesego who completed my order for an iPhone 5s - 32GB Gold. She then ...
I am extremely upset with your service, and I would like this escalated immediately. Whichever agent reads this message, PLEASE ENSURE THIS MESSAGE GOES TO A SENIOR SUPERVISOR OR MANAGER FOR ACTION. My mobile number and main account is 0827839278. Please use this to call me or communicate with me. ...
After 3 calls and 58 minutes on the waiting for someone to answer the upgrade department they purposely dropped the line. Their service is not up to standard and really considering closing both my accounts after being a client for 10 years spending more than R40K per yea ...
I'm trying to upgrade my contract, but all I get is go to the store. I don't have the time to go to a store and work on weekends as well. It's funny though because my other 2 contracts I have with you have been upgraded via a phone call from one of your providers. I've asked the call center and ...