I've been a Vodacom customer for more than 5yrs. On 2013/08/07 I did a Handset Upgrade via telephone, which was a major mistake. I asked the consultant that I don't want any other phone than a BlackBerry because of the BIS. The consultant didn't inform me about the extra costs relating to the ...
After phoning 082-111 to upgrade an existing contract, I was referred to 082-1940. After choosing 1, 2, 3 etc of automated choices, I finally get through to a human. This human tells me they can't help me, I must dial 082-1940. I told her I just did!!! She realizes her mistake and gives me the ...
As a pensioner, with limited funds and to save on Admin costs I decided to upgrade my Data contract online. However, I ran into numerous problems which I tried to sort out by phone but was advised that it will be easier to do it directly via phone with the same benefits (including 48 hour delivery ...
It's time for me to upgrade my phone contract and I was interested in a deal that said Limited Time Only, so I wasted no time to upgrade to this specific deal. I've been with Vodacom for about 11 years and never had a problem with upgrading. I phoned the upgrade number 0821959 and the lady that ...
UPGRADED ON 24/11/2013. DELIVERY WAS DUE TODAY 09/12/2013. AFTER CALLING TO CONFIRM DELIVERY ACCORDING TO VODACOM AFTER THE 7 CALL, DROPCALLS, BADLINES ETC. THEY TELL ME THAT i AM DEAD AND THEY HAVE SEND NEW PHONE BACK TO THERE OFFICES AND A OTHER CLIENT WILL RECIEVE MY PHONE AND A NEED TO ...
Hi have raised various complaints and a report on about bad sevice from Vodacom, but after 2, 5 month my problem has not been resolved. I have also been billed R800 for an incorrect creation of a new line. I have 3 reference numbers S3-T3H21-1ALMM, ECZH9F2K3FXL and S3-T9M26-67UN1 and I just keep on ...