I am due for an upgrade on 2 voice contracts and another voice and data contract soon. I registered to be notified when the Note 3 was launched yet received no notification and it's now available! I then went online to check my balances today and received a notification screen saying i'm due for an ...
Good day i conclude the full contractual discussion re. a new upgrade 3 weeks ago. i was promised a black phone per my request. upon delivery a white phone was delivered. i sent it back since then, i've received either NO feedback, was told they have no record of my delivery or was actually told my ...
I wanted to complain about service, as I phoned Vodacom so many times and felt that the service was poor, BUT phoning this morning, a lady, very professional and so helpful answered my call. Olivia was real efficient and professional. She helped me quick, seemed to know precisely what I want and ...
I did an upgrade with altech, with my new phone i received a micro sim i have been phoning the call centre and everytime i hear a different story this sim card is still not active and I cant use the new phone first they tell me it will be activated on 23rd of Sept only, so I phoned then i was told ...
For the third time in a row, Nashua Mobile has failed to deliver what it promised on my account upgrade. Last time it took weeks of harassing to obtain the bluetooth device I had paid for. This time they've delivered my new phone with a simcard that doesn't fit, and are now refusing to send me a ...
I ordered an upgrade phone on Monday 16 Sept, the Ascend P6, I specifically told the woman who helped me I needed a new sim to which she replied "Do not worry it comes with a new sim card" What do you know, my new phone comes without a sim card, which makes it extremely usable seeing as I ...