Hi, I called to do an upgrade, and as the terms and conditions were being read to me, I as advised that if a phone was returned after 7 days due to a fault, it would be sent to the supplier for repairs. I disagreed as the CPA law says that if something is broken/ unfunctional, I am within my rights ...
I ordered an upgrade handset on 17th Jan 2013, with the promise that it would be delivered within 4 to 7 days. It hadnt arrived by 24th Jan so I phoned MTNSP - first person Hafiq gave me the order no and ttransferred me to RTT (MTN couriers) I was cut off, so I phoned again (Kyle) I told him MTN ...
I did an upgrade of my iPhone 4 to a white iPhone 5 16GB on 7 January and was informed by the agent that the phone would be on back order as Vodacom was awaiting stock. On 15 January I received an SMS from Vodacom indicating that the order was invoiced and delivery would be made shortly. The phone ...
Last September r an upgrade agent called me & advised on a upgrade. The agent quoted me a contract price that was including all costs (Blackberry including BIS). After a couple of months i picked up from my billing was incorrect. After many call from accounts to upgrades back to accounts an ...
Just received my New Iphone 5 Yesterday on an Upgrade. Irregularly when I am on the phone, it has a BUZZING noise in the ear piece. I called Vodacare at Canal Walk, and they informed me, I can bring it in and they send it away..Then only in 7 days I will know if they replacing the phone. I know ...
I have been battling for weeks to get an upgrade to an iphone5 with Vodacom. I understand the supply/demand issues, and after visiting 5 stores, going on one waiting list (only Sandton was prepared to add me to a waiting list - and I never heard back from them), phoning the call centre at least 8 ...