I have struggled to log into my Capitec bank account for several months now. The banking app installed on my cell phone does not work as I am apparently offline. However, I am online and am able to use other online facilities. I have reported this problem to Capitec on numerous occasions but they ...
One of the reasons I do not use Capitec as my my primary account is because of the Internet banking facility. The payment history option does not work? I am trying to retrieve payments made to a specific benefitciary for the entire 2013 year (Jan - Dec) and after the consultant took me through the ...
Money was paid online from ABSA and the last digit was incorrect. FNB did not send the payment back to ABSA but are very happily keeping it in their suspense account SINCE NOVEMBER 2013. Proof was sent from ABSA yet FNB will still not pay the money back to the sender. Once again understand... FNB ...
I HAVE BEEN RECEIVING SOME STATEMENT FROM ABSA BANK AND FOR SOME REASON I COULDNT OPEN THEM YESTERDAY I HAVE WENT TO BANK TO ASK HOW CAN I GO ABOUT CLOSING THE ACCOUNT BECAUSE I AHVE REALISED THEY HAVE MY DETAILS, THEY TOLD ME I OWE MONEY AND I SHOULD CALL THE CREDIT CARD DIVISION, WHEN I CALL THEM ...
Today i had the joy of spending 29 minutes and 40 seconds on the phone trying to understand what was happening with my personal loan account. I (THOUGHT I HAD) settled my account on the 17 Dec - and called the FNB line to confirm. The lady said she would refund the debit order that was not ...
From 24th of December 2013 onwards we were unable to access FNB online banking. Due to this we were not only unable to do any payments on credit cards & unable to pay our staff for December. We phoned FNB online banking call centre and there was no assistance whatsoever. The apathy of the call ...