I sent 3 complaints about the online banking website which I do not find easy to use and also do not like the look of. Having chatted to 5 FNB customers they concurred with me but we all found the FNB response wanting "We at FNB believe in innovation and moving forward. We believe in offering ...
I received a call from the online department explaining that I owed the bank R275.33 for the instalment that the bank duplicated on my Dstv acc. in Feb. this year. in the the instant I agreed to a deduction from my account the same amount. a day later I noticed that not only had They deducted an ...
REF: 1-756596417 Last week Monday I tried logging on to my internet banking and was told that the login details that I have been using for the last 10 years was incorrect. So I need to go and reset my password. I was unable to do this due to an error message that I received. I called on the Monday ...
My husband wanted to switch his banking account to fnb but never has the time to go into a bank. this morning he decided to do an online application as this was more time saving. i couldn't believe how quick and efficient everything was. in 7 minutes they supplied us with the new account number and ...
Every update that FNB online banking do, they reduce the functionality offered to their clients. Previously I could see the last month's transaction history... now, only 7 days. Less for more seems to be the trend! ...
When trying to reset my online banking password, I managed to get as far as the page where it asks me for my card details, but it doesn't take me any further when clicking continue? No page loading, pop-ups or anything, like the site is dead and can't continue to reset my online password. I'm ...