I have a Gold cheque Card. I have alwys viewed payment history of my beneficiaries but last month and this mnth i have been charged. I called the call centre to log the dispute. I receivd a call from Thabang Khalo who states that there is a charge if its longer than 3 months but there is no ...
So often, consumers are quick to complain about every single gripe they have with a service provider. I always try to remember to recognise excellent service as often as I vent about bad service. This morning I made a stupid blunder and while FNB cannot assist me (the disclaimer already said as ...
I applied for the account with you on the 30th of October and received an SMS from the courier company on the 1st. They never contacted me. I had to phone the courier company on the 7th - they committed to deliver the 11th. I got a call at 16:50 on the 11th from them to find out if they could ...
I transferred funds to another FNB client's account yesterday, and the transfer should have been instantaneous. The money was never deposited into the recipient's bank account, even though the money was debited from my account. At first I was told that it could take up to 24 hours for the money to ...
FNB are our money for days... not to massion the most ridiculous service they provide with the incompetent online banking staff, that kept me holding on the fone for an hour, huh? can you believe how crazy is that, they could not explain to me why they are my money for a service i said i do not ...
I have banked with 3 of the big 4 four banks in this country and i must say FNB are biggest under the sun. i need to check via online banking who i had paid over the past 12 months, i went to the payment history option to check (i did not download any file). this is a free service amongst all the ...