I have a rather serious problem with the Online banking E-filing that I wish to raise with someone senior but contact details seem to be rather conveniently unavailable. This issue cannot be solved by junior call centre staff and I also do not believe that it would be escalated by them to the ...
So i have an online banking token that just decided on friday that its not going to work anymore. after this thing has been reset more than 3 times and i go to branch and guess what they cant help me i must call online banking. as calm as ever this morning i call again to online banking and i speak ...
I have done transver via internet banking and although the funds are shown as transferred from Discovery to Cheque Account, sonce 28 Nov, the funds are to date till not available. I am liaising with Bonisiwe who sends mail responses early morning hours (approx 01h00) when I am sleeping and it is ...
On Wednesday, 27 November, I purchased R350 Vodacom Prepaid Airtime! OFCOURSE, immediately the transaction went through successfully but no Airtime was delivered. I have since followed up EVERYDAY and I get the same feedback "a task has been logged with the technical support team and they are ...
These people are really amazing, yet again i find myself complaining about the very poor service form FNB. I opened a business account a month ago and i went to a branch where it took me two hours to activate the online profile only to find that it IS still not activated, i keep on been referred to ...
I have been communicating on line with FNB Customer Services, as per details on their website, since 13 October 2013, my original query was that I did not have access to online banking since my access details were no longer accepted, for reasons unknown to me. I received acknowledgement of receipt ...