I can understand MTN not wanting their customers to terminate contracts early, but surely, to keep someone on hold waiting for someone from the cancellations department to pick up the phone is preposterous! How many people cancel their lines a day?? Can someone please get in touch with me because I ...
Part 2 received several troubleshooting tips from the Technical department, still problem persisted... and today was my last but of patience Called in again and was told to take the phone in for repairs however they are unable to tell me how long it will take. Almost got it right to speak to a ...
I upgraded handset and renewed contract for another 12 months. received hand set only to find the hand set was faulty kept on saying not recognised on network problem with firmware, crackling noise from earpiece speaker, complained about elite mobile and Vodacom. Elite mobile collected handset ...
In March of this year, I upgraded from my Blackberry to a Samsung S3. I specifically took the Top up package and asked the salesman if the Topup amount and insurance and id fee is all that I would be paying and he agreed. I have since noticed that I have been billed for BIS and for a 300 sms ...
I WANTED TO PORT TO Vodacom from my Cell C NUMBER so I went to the Lakeside mall branch in benoni and was told that I can not port on the weekend in the branches only through the customer care centre she told me to buy a Vodacom sim card which I did. I then asked her if I don't need to Rica it and ...
I gave notice on one of my cell C lines months ago. 084 442 2444. I received an SMS that this line will become a prepaid on 1 September. Late on 1 Sept, an amount was added on the phone of R 115. Why as this is now a pre-paid number and should not receive any amounts. It was previously a top up ...