I received an SMS on my mobile telling me I was put onto a subscription service at R20 a day. Infuriated I called Cell C to please block the frauds as I never joined a subscription service. I spoke to Vincent Ngcobani and he told me that basically I was the one who joined the service and therefore ...
I am on hold for the the past 45 min with cell c customer service... is everyone on vacation. i am trying to dispute a high phone bill, considering that cell c does not post or email my statement??? his is the worst telecommunications company, pathethic customer care, you forget that your customers ...
My5 promotion was introduced by Vodacom, and I have two Vodacom phones which are very active in terms of buying Vodacom airtime, so I was using one of my phones for My5 promotion, and today, I tried to use my other phone and did everything as normal, like I always do for the other phone, and there ...
2 WEEKS AGO I CALLED DISCOVERY SPOKE TO A CONSULTANT ADVISED HIM THAT I WAS PREGNANT AND WILL BE GOING TO MY GYNEA AND FOUND OUT HOW DO I MAKE A CLAIM AS MY GYNEA DOES NOT TAKE AUTHORIZATION NUMBERS. THE CONSULTANT EXPLAINED TO ME THAT I WILL NEED TO GET A CLAIM STATEMENT FROM MY GYNEA AND THEN ...
I cancelled my data contract with Cell C. I understand that a 1 month notice period is required and I would still be required to pay my account on the 1st of September. I specifically asked the consultant if I would still have access to my data for September until the end of Sept. The consultant ...
I lodged a complaint with your customer service department earlier this month and received a call on the 17th but I was not happy with the response and requested it be escalated. I was advised by the caller, whose name I will not mention on a public platform, to escalate my complaint which he said ...