I bought a 100mb data bundle and called the blackberry support on numerous occasions this month alone to have this set up so I can either use the BB as a modem or stream content, basically anything my ACTIVE BIS restricts me from doing. Many incompetent agents later, all of which confidently told ...
I have a Blackberry Top-Up contract with Vodacom, that is due for an upgrade but i still pay my monthly subscription which included BIS. However, since the contract has ended and is due for upgrade, Vodacom no longer gives me BIS despite the fact that i still pay the exact same fee. I have ...
I HAVE 5 CONTRACTS WITH CELL C, I CALLED THE CALL CENTRE NUMEROUS TIMES TO MIGRATE 2 OF MY PACKAGED TO A TOP UP 50 AND THE CONSULTANTS ALWAYS TELL ME I WILL GET FEEDBACK WITHIN 24 TO 48 HOURS BUT THAT NEVER HAPPENS AND I HAVE TO CALL BACK AND SPEAK TO 10 DIFFERENT CONSULTANTS.I ALSO REQUESTED TO ...
I would like to express my disappointment with the treatment i have received at vodacom. on the 22 of august i called vodacom to cancel one of my lines, one of the consultants at the customer service transfered me to retentions department and after i was persuaded into upgrading instead of ...
29 august 2013 my blackberry was lost, went to the saps to report it and get a case number and was told to phone my service provider to blacklist the phone, and get a reference number so they can open a case which I did at d saps, the consultant spoke to first blocked my vodacom sim which was in ...
On my contract I was due for an upgrade. I however didn't take it. So a consultant phoned me said that I could save money R239 because I am such a valued customer. I was on the Talk 200 package and on 31 July 2013 I was upgraded to Talk 240. But now I cannot get a new phone untill 2015. This is ...