Today i called Nashua Mobile after waiting for a month and a half for feedback on my insurance claim only to find out that it was declined based on the that the device was not used with their Sim card, when i bought the phone i made it clear that i have own Sim card and will not need a new but the ...
I HAVEN'T BEEN ABLE TO USE MY PHONE FOR MORE THAN A MONTH AS IT GIVES ME AN ERROR. FINALLY HAVING TIME TODAY I POPPED IN TO MTN CANAL WALK AND THEY SAID THEY THINK I SHOULD DO A SIM SWOP WICH WOULD COST ME MONEY AS THE SIM MIGHT BE FAULTY. BEFORE WE DID IT THEY INFORMED ME THAT MY ACCOUNT HAS BEEN ...
I upgraded my contract to include 1.2 Gig of data. This was not allocated in the first month and I received a R 7000 odd account. I called them and they expalined that teh data had not been provisioned by MTN in error and a credit woudl be paased. To this day I still await this... from December... ...
A cashier uploaded data onto an incorrect service number despite me giving the correct service number to her. When I realised this I contacted and went into Telkom Musgrave. Mariam who is the supervisor promised me this would be rectified in the afternoon of the 14 January 2014. To date I have ...
I had a cellphone contract with Vodacom which was due to expire in December 2013.When i called in early December to cancel the contract it was told to me that the contract has been renewed. An application was made online and a samsung was delivered to an address that was not mine. I have requested ...
My fone became faulty on 16 December 2013. I phoned mtn direct and loged a quiry. They phoned me and told me it will be colected within 48 hours, because I live 160 km from nearest store. Thats why my upgrade was done with mtn direct and not instore. After several phone calls my phone is still not ...