My ADSL line has been dropping everyday since the 6 Jan. I have logged a few complaints. The calls get closed but the problem does not get resolved. I am tired of logging calls for the same problem. Telkom's Group CE, Sipho Maseko, claims that customer service is a top priority. When will you ...
When I signed contract with 8ta, there was service coverage in my area and home, suddenly there is no network coverage. BUT I still have to pay the contact fees and unused data does not roll over, each time I am promised that technicians will come and sort out but to date nothing has happenned. ...
After I recently bought a Vodacom Wifi modem and not receiving the help I need from the sales person, I was assisted by Nick from Vodacom's call centre who knew exactly what help I needed, which means that he knows his product. He also helped me very quickly to get my modem set up. He even offered ...
I noticed excessive amounts being deducted in respect of my data account. Initially, I was convinced that it was merely a mistake that would be corrected in due course. On 2 December 2013, I made call to enquire why i was billed so excessively. I was told that I was billed additionally for ...
I upgraded my contract in 11/2013, I was contacted by Elite Mobile and bullied into a contract. I requested a 400 free MINUTES a month but was given a 400 RAND a month contract which is a HUGE difference. During 12/2013 I contacted them repeatedly to sort it out, but of course nothing happened. On ...
On the 6 january 2014 I went 2 do an upgrade on my contract I wanted the s4 with da tab 3 and drifta which I was told dey did not receive their stock after goin to the store many times finally they call me today 24/01/2014 to pick it up. Only to unwrap the s4 an tab3 and find out the drifta is not ...