I went to the MTN repair centre in midrand Tuesday 21/01/2014 to book in my phone because the camera was not working, they booked in my phone and told me that because my screen was cracked on top they would quote me on fixing the camera which I didn't mind. The quote comes back and its R3100 ...
Firstly, If barring is on, how am I supposed to get hold of the call center?? secondly, when I do get hold of the call center. it ALWAYS takes the agent about 10min to remove barring or process a data top up while i'm holding on the otherside of the line. Thirdly, I get charged to make a call to ...
I ordered a Telkom ADSL package with a new line rental early in December, since then i have heard many excuses such as "we don't know when the techs set these things up, "the date for installation on our pc is always incorrect" "they made a mistake with your order and now 3 days ...
Kim phoned me after the complain and said will come back to me so a guy phoned me cant remember his name said he will sms me the nr that I should use and will also load free data, well I'm still waiting on both to happen an complain is not resolved on empty promises. ...
On January 2011 I noticed that I was getting statements from MTN saying I needed to pay certain fees towards their phone contract, the same was happening with Cell c. I noticed both networks that I did not have any contract with them and the response was that they will do an internal investigation. ...
My wife had an MTN airtime contract with of R106. Which ran for two years. She gave them termination notice in June 2013. Yet MTN is still billing her bank account for monies no one knows what for. My wife has for several times gone to MTN at Century City to query this and the assistants wouldn't ...