An unauthorised debit order went through my account. When I called to enquire, I was informed that an additional contract was opened under my existing one without my knowledge. When requesting a refund, I was told I will be refunded within 21days but since then nothing has happened, they don't even ...
How, where and when did I subscribe to your services? What service did you provide me with? HOW did you convince Vodacom to debit my account and pay monies over to you? I provided my banking details to VODACOM in good faith to bill me for data supplied as per my contract with THEM!! How did you ...
I've had recurring problems with my ADSL line for months. At least once a month, I put in a call to the Afrihost call centre, which is then passed on to Telkom, resolved and I'm up and running about a week before it occurs to Afrihost to check back in with me. This month has been a bit different. ...
After having numerous complaints about vodacom and after numerous phone calls to customer care with nobody really able to help. I would just like to thank Graig Julies for exceptional service ...
I AM SO TIRED OF EXPLAINING MY SITUATION! 2MEG LINE THAT I PAY FOR! DO NOT EVEN GET 1MEG! LOOKS LIKE TELKOM PROBLEM NOT MY RESPONSIBILITY! AXXESS MY SERVICE PROVIDER SHOULD BE THEIR PROBLEM! AXXESS KEEPS LOGGING FAULTS! TELKOM SAY TOO FAR FOR 2MEG LINE! MADE IT A 1MEG LINE! I SAY NONSENSE! HAD 2MEG ...
Hi there, My contract account has been suspended because I missed a payment. I am not getting any statements and I asked MTN to debit my account, they don't. In my attempt to try and call them, I held for more than 20 minutes until I decided to hang up, mind you, this is not the first time. I need ...