MTN advertises a 9 GB 9 GB Night Express for R249 PM x 24. I applied for this contract which was approved but when I went to collect my new sim card I was informed the package doesn't exist, but costs R449 x 24. MTN is refusing to proceed with the contract as advertised and signed. MTN's actions in ...
I posted a complaint last week about poor service and why should i beg telkom mobile to upgrade my data contract. I was called by the department watching hello peter, was told someone would call me. Well guess what?? no call received. So i will cancel my contract ASAP if this is not resolved within ...
I am the principle account holder and can no longer top up my data bundles on my business accounts as I am not listed as the principle account holder. To rectify I have had to send through a letter head and ID to have this amended. It is 1 week later and I have wracked up another R1000 in data ...
Since 20 December I have been waiting for my new contract phone. All I received was an apology for the inconvenience caused and a that a senior consultant will call me regarding my problem (response from Vodacom 16 January) NO CALL NO PHONE - STILL WAITING for VODACOM to sent my phone. ...
We moved from Sasolburg to Sonlandpark. I arrange online for our line to be moved. the dates supplied online were the 14th of Jan for the ending of the line and he 16th of Jan for the installation of the line in our new places. We are now at the end of Jan and still nothing has happend. This I call ...
I called vodacom on friday to query my email settings on my samsung tab. When sending out an email, I receive a return email saying 'considered as unsolicited bulk' The call centre informed me that I will be contacted by the technical department in 24hrs, which did not happen. I called the call ...