We registered our first complaint on our device 3 weeks ago, the call centre assistant advised us that our sim card was registered on another persons name and advised us that it would take 4 hours then the device would be in working order again. we contacted Afrihost again advising that the device ...
I was impressed with how efficient hello Peter works and now understand why Vodacom is on top of the list with turning complaints into compliments. I will commend you on how quickly you responded but please understand that a response is not enough. After customer services contacted me about the ...
I recently moved to Jhb Greenstone Hill and switched mobile network subscribers from MTN to Cell C because I've been told Cell C's cellphone reception is best in Jhb. (and I got to add I received great service from the Cell C shop that helped me transfer from MTN to Cell C) I live at Aloe Place and ...
When will Android 4.3 be released for the Samsung Galaxy Note 2 (N7100)? This is getting ridiculous now! We have been waiting months for this update and still no word from Vodacom! ...
Been trying to cancel my faulty line and can't get through to the call center. What a useless company and i don't know why South Africa continues to support them. Couldn't get them to come and fix my faulty line for two months and now i can't seem to get through to them to cancel my line. What does ...
I upgraded my cellphone in October 2013 and was assured that I would be emailed a copy of the new contract in due course. As I never received it, I have sent 2 emails asking for a copy to be sent but without any response. As I am legally entitled to a copy, this failure to comply is totally ...