I purchased a blackberry 9720 from cna in november 2013and it was a faulty handset, management @ cna refused to take it back even though it wasnt even 7 days old, on the back of my tillslip it said I should check with my network provider so I went to mtn on the 6th day and received outstanding ...
I have logged 3 faults, of which 2 were closed without having the option to re-open it after testing. I hold on the line for 20-30mins at a time to get through to the call centre for assistance in the matter. What started off as an internet fault, connection speedtest showed 200kbps for my 4mb ...
In November 2013 my wife lost her Blackberry. I stopped the SIM, blacklisted the phone and got a case number at the SAPS. Duly armed I went to the same MTN shop in Gape Gate centre to claim on the very insurance I been paying premiums to - only to hear that the insurance contract is basically void. ...
Hi Cell C. I had some queries regarding the debit order date last year and I contacted your call centre to explain that we would like to change the debit order date closer to our salary payment date. I'm sure that our conversations have been recorded and would therefore ask you to use them as a ...
I have had a contract with Vodacom for many years now, and the service and attitude at Vodacom Blue Route Mall is the worst ever. My handset that was issued to me with my upgrade had a problem, long story short, when it was scanned in, it read that it was out of warrantee. The handset had been in ...
I had on my bank account which I informed Vodacom about "No I didn't - according to your consultant". I tried to get my debit order moved when I informed you guys about this. it was to late to do so. on the 9th Jan I call some number to arrange the debit order, I followed the voice ...