On friday 24/01/2014 i purchased a modem from cell c on a open plan 24 month contract. I was told that a R50 "overdraft" would be set on my account so when i finish the data i would not go over R50, this was not done. It was not explained to me that my first charge would only go off on ...
I had my contract upgraded on the 25th/01/14 from a blackberry to a Sony which I still had my BIService the lady that assisted at the west gate branch never informed me u will lose/ forfeit my bundle and since my bundle was updated on the 14th each month I'm told I will have to wait for the 14th of ...
Last week, after about 2 weeks of hourly harassing phone calls, I decided to upgrade. The consultant at Nashua Mobile Somerset Mall told me that the contract would start 1 February 2014, so imagine my surprise when I received a sms on 26 January 2014 telling me that I have migrated. All my airtime, ...
We have been phoning [URL Removed] for the past two weeks and had no joy so far. First it was the internet that was off, then the internet was repaired after two weeks. Now the e-mails aren't working, when you phone customer care they say they are running a trouble shoot it will take some time so ...
I am not going to bore everyone with my personal issue, it simply comes down to another large company willing to lose a loyal customer just for a quick sale and no interest in the matter at hand after the contract has been signed. Happy and quick to to get a consumer to sign on the dotted line but ...
I AM SO ANGRY!!! FRUSTRATED AND IRRITATED WITH VODACOM!!! Today I received a phone call from Vodacom informing me of an arrears account... I was so shocked... I ported my number to MTN about 2 years ago and never signed a new contract with Vodacom. The Guy informed me that a new contract was opened ...