I can upgrade 2 of my numbers on vodacom, today we went to Vodaworld to upgrade, we got a pamphlet as soon as we got in, Altech Autopage has a Blackberry 9320 on a Top up 99 contract for R149. Vodacom has exactly the same phone on the same contract for R199. Now I must pay R50 a month more R1200 for a 24 month contract? I went to Altech Autopage but unfortunately I am not currently a customer so I need bank statements etc which I understand they guy there said to me I should ask for Vodacom to match the deal. If an Altech autopage customer saw a better deal they will match the price. But when I asked vodacom can they match they deal? No they can't. But when I phoned Vodacom direct they said to me no the stores are able to match the deal but all stores are refusing too. All vodacom staff had extremely bad attitude but that is a whole different complaint. Why should I move my contract because Vodacom can't match Altech Autopage. And its a vodacom contract. Now after all this I am going to cancel 2 of my contracts, Seems like Vodacom is too big now they dont worry about customer service AWFUL
0 comments