Good day,
I've checked my bank account and noticed that a debit for my MTN Contract has to date still not gone off.
My statement also advises that I am 30 days in arrears!!
If my credit record is tainted and reflects a late or none payment on this account because of incorrect information from your staff:
Wed 2013/03/27 07:57 AM
Good day Chantal,
Thank you for emailing MTNSP.
We apologize for the delayed response.
We do not pick up any debit order of R255.67 on your account.
Kind Regards,
Keneuwe Matobako
Reference Number: 6277742
As above and therefore the reason why I recalled my payment.
Sent: 27 March 2013 02:17 PM
Good day Chantal,
We confirm that your payment of R255.67 is reflecting on our system and that your services are functional.
Alice van der Merwe
Sent: 25 April 2013 11:42 AM
Good day Chantal,
Please be advised that your account is not on debit order, and was placed on the cash payment option, due to the debit order which returned as unpaid.
Elton Williams
Please re-read my email and answer my questions.
I am not going to pay this in cash as this was not my arrangement with you and not my fault that it has now been cancelled. I want this escalated!!!
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